Duty manager

Job description Noel Group is seeking a dedicated and experienced Duty Manager to oversee operations at a busy airport canteen. This role requires a strong leader with a passion for hospitality and high standards of service. Key responsibilities: Oversee the daily operations of the canteen to ensure smooth and efficient service. Manage front-of-house activities, including greeting customers, taking orders, and handling complaints. Maintain high standards of customer service and ensure the dining area is clean, organized, and well-maintained. Set up and manage tills, ensuring accurate cash handling and reconciliation. Assist in recruiting, training, and evaluating staff members. Supervise and mentor a team of staff, providing guidance and support to ensure high performance. Ensure compliance with health and safety regulations, including food safety and hygiene standards. Qualification: Minimum of supervisory experience in a hospitality or food service environment. Strong background in service and front-of-house operations. Full driver license and access to your own vehicle. Excellent leadership and team management skills. Strong organizational and problem-solving abilities. Ability to work in a fast-paced environment and handle varying schedules. Reliable and punctual, with the ability to work early mornings and late evenings. If you are a strong candidate with a passion for hospitality and a commitment to high standards, we would love to hear from you!